Entry Questions

Please note, all award entries are judged on merit alone. No favour is given to any type of hospital e.g. large, private etc. Every entry has an equal chance of winning. Judges take into account the location and circumstances under which the hospital operates. To improve your chances of winning, answer each question clearly, and provide supporting material to allow the judges to fully understand your work and judge accordingly. The questions under each category are each structured to help you focus your answers.

Select the quick links below to each of the category questions:

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Hospital Chief Executive Officer of the Year

BACKGROUND:  Provide some background as to how the project led by the hospital CEO originated e.g. what problem/ opportunity were you faced with. Give details of the extent to which the project improves the efficiency or effectiveness of overall hospital service because of leadership involved. MAX 350 WORDS 
MEASUREMENT:  Describe what was required to address the aforementioned problem/ opportunity. Outline what your targets/ goals were whether any approach was outlined to correlate this program with better service. Also provide an overview of the team that was put together to undertake this and the percentage of staff this represented. MAX 250 WORDS
ACTIVITY:  Outline the steps or stages of the project and how these were executed by the team. MAX 200 WORDS
RESULT:  Demonstrate the results of the project and how this improved the patient experience because of the increased, improved or innovative involvement of Hospital CEO. Present quantifiable information such as before and after measurements and percentage improvement. MAX 200 WORDS
CLOSING ARGUMENT: Please outline how sustainable the improvements are, and give any other information, including third party testimonial regarding your project which you think would help convince the judges that this project (or program) should win this category.  MAX 300 WORDS

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Facility Management and Financial Improvement

BACKGROUND:  Provide some background as to how the project originated e.g. what problem/ opportunity were you faced with. MAX 350 WORDS 
MEASUREMENT:  Describe what was required to address the aforementioned problem/ opportunity. Outline what your targets/ goals were and whether any approach was outlined to correlate this program with better patient service and quality of care. Also provide an overview of the team that was put together to undertake this. MAX 250 WORDS
ACTIVITY:  Outline the steps or stages of the project and how these were executed by the team. MAX 200 WORDS
RESULT:  Demonstrate the results of the project and how this was beneficial for the patients. How did you measure this? Present quantifiable information such as before and after measurements and percentage improvement. Outline the financial impact in terms of investment/ reduction of costs in equipment and facilities improvement. MAX 200 WORDS
CLOSING ARGUMENT: Please give any other information, including third party testimonial regarding your project which you think would help convince the judges that this project (or program) should win this category. MAX 300 WORDS

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Community Involvement

BACKGROUND:  Provide some background as to how the project originated e.g. what problem/ opportunity were you faced with. MAX 350 WORDS 
MEASUREMENT:  Describe what was required to address the aforementioned problem/ opportunity. Outline what your targets/ goals were and whether any approach was outlined to correlate this program with better community engagement/ practices. Also provide an overview of the team that was put together to undertake this. MAX 250 WORDS
ACTIVITY:  Outline the steps or stages of the project and how these were executed by the team. MAX 200 WORDS
RESULT:  Demonstrate the results of the project and how this was beneficial for the community. How did you measure this? Present quantifiable information such as before and after measurements and percentage improvement. Also provide any qualitative information such as testimonials, awards etc. MAX 200 WORDS
CLOSING ARGUMENT: Please outline how sustainable the improvements are, and give any other information, including third party testimonial regarding your project which you think would help convince the judges that this project (or program) should win this category. MAX 300 WORDS

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Cost Reduction

BACKGROUND:  Provide some background as to how the project originated e.g. what problem/ opportunity were you faced with. MAX 350 WORDS 
MEASUREMENT:  Describe what was required to address the aforementioned problem/ opportunity. Outline what your targets/ goals were and whether any distinction was made between costs and waste. Also provide an overview of the team that was put together to undertake this. MAX 250 WORDS
ACTIVITY:  Outline the steps or stages of the project and how these were executed by the team. MAX 200 WORDS
RESULT:  Demonstrate the results of the project e.g. provide details of what costs (wastes) were reduced and the impact. How did you measure this? How was the project beneficial from the patient’s perspective? Were any savings passed onto the patient? Present quantifiable information such as before and after measurements and percentage improvement. MAX 200 WORDS
CLOSING ARGUMENT: Please outline how sustainable the improvements are, and give any other information, including third party testimonial regarding your project which you think would help convince the judges that this project (or program) should win this category. MAX 300 WORDS

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Clinical Service

BACKGROUND:  Provide some background as to how the project originated e.g. what problem/ opportunity were you faced with. MAX 350 WORDS 
MEASUREMENT:  Describe what was required to address the aforementioned problem/ opportunity. Outline what your targets/ goals were and whether any approach was outlined to correlate this program with better clinical service from the patient’s perspective. Also provide an overview of the team that was put together to undertake this and how involved the physicians were in the project. MAX 250 WORDS
ACTIVITY:  Outline the steps or stages of the project and how these were executed by the team. MAX 200 WORDS
RESULT:  Demonstrate the results of the project and how this was beneficial for the patients. How did you measure this? Present quantifiable information such as before and after measurements and percentage improvement. MAX 200 WORDS
CLOSING ARGUMENT: Please give any other information, including third party testimonial regarding your project which you think would help convince the judges that this project (or program) should win this category. MAX 300 WORDS

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Customer Service

BACKGROUND:  Provide some background as to how the project originated e.g. what problem/ opportunity were you faced with. MAX 350 WORDS
MEASUREMENT:  Describe what was required to address the aforementioned problem/ opportunity. Outline what your targets/ goals were and whether any approach was outlined to correlate this program with better customer service from the patient’s perspective. Also provide an overview of the team that was put together to undertake this. MAX 250 WORDS
ACTIVITY:  Outline the steps or stages of the project and how these were executed by the team. How did you engage your team with a culture of customer service excellence? MAX 200 WORDS
RESULT:  Demonstrate the results of the project and how this was beneficial for the patients. How did you measure this? Present quantifiable information such as before and after measurements and percentage improvement. Outline the financial impact in terms of investment/ reduction of costs. MAX 200 WORDS
CLOSING ARGUMENT: Please give any other information, including third party testimonial regarding your project which you think would help convince the judges that this project (or program) should win this category. MAX 300 WORDS

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Innovations in Healthcare Technology

BACKGROUND:  Provide some background as to how the project originated e.g. what problem/ opportunity were you faced with. Provide details of any technology needs analysis that was conducted. MAX 350 WORDS
MEASUREMENT: Describe what was required to address the aforementioned problem/ opportunity. Outline what your targets/ goals were whether any approach was outlined to correlate this program with better service. Also provide an overview of the team that was put together to undertake this. MAX 250 WORDS
ACTIVITY: Outline the steps or stages of the project and how these were executed by the team. MAX 200 WORDS
RESULT: Demonstrate the results of the project and how this was beneficial for staff, patients, stakeholders etc. Present quantifiable information such as before and after measurements and percentage improvement e.g. were costs reduced, accuracy/ productivity increased, patient safety/ care were improved. MAX 200 WORDS
CLOSING ARGUMENT: Please outline how sustainable the improvements are, and give any other information, including third party testimonial regarding your project which you think would help convince the judges that this project (or program) should win this category. MAX 300 WORDS

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Innovations in Hospital Management

BACKGROUND: Provide some background as to how the project originated e.g. what problem/ opportunity were you faced with. MAX 350 WORDS
MEASUREMENT: Describe what was required to address the aforementioned problem/ opportunity. Outline what your targets/ goals were and the extent to which the project aimed to make hospital wide improvements. Also provide an overview of the team that was put together to undertake this. MAX 250 WORDS
ACTIVITY:  Outline the steps or stages of the project and how these were executed by the team. MAX 200 WORDS
RESULT:  Demonstrate the results of the project. How did you measure this? How was the project beneficial from the patient’s perspective? Provide quantifiable information such as before and after measurements and percentage improvement. MAX 200 WORDS
CLOSING ARGUMENT: Please outline how sustainable the improvements are, and give any other information, including third party testimonial regarding your project which you think would help convince the judges that this project (or program) should win this category. MAX 300 WORDS

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Mobile and Online Services

BACKGROUND: Provide some background as to how the project originated e.g. what problem/ opportunity were you faced with. Provide details of what mobile and online services resulted from the project. MAX 350 WORDS
MEASUREMENT: Describe what was required to address the aforementioned problem/ opportunity. Outline what your targets/ goals were. Also provide an overview of the team that was put together to undertake this. MAX 250 WORDS
ACTIVITY:  Outline the steps or stages of the project and how these were executed by the team. Include the social media and online tools used to provide the new services. MAX 200 WORDS
RESULT: Demonstrate the results of the project and how this improved the patient experience. Include results that led to developing more mobile and online services. Present quantifiable information such as before and after measurements and percentage improvement. MAX 200 WORDS
CLOSING ARGUMENT:  Please outline how sustainable the improvements are, and give any other information, including third party testimonial regarding your project which you think would help convince the judges that this project (or program) should win this category. MAX 300 WORDS

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Nursing Excellence

BACKGROUND:  Provide some background as to how the project originated e.g. what problem/ opportunity were you faced with. MAX 350 WORDS
MEASUREMENT: Describe what was required to address the aforementioned problem/ opportunity. Outline what your targets/ goals were and whether any approach was outlined to correlate this program with better patient service and quality of care. Also provide an overview of the team that was put together to undertake this. MAX 250 WORDS
ACTIVITY: Outline the steps or stages of the project and how these were executed by the team. MAX 200 WORDS
RESULT:  Demonstrate the results of the project and how this was beneficial for the patients. How did you measure this? Present quantifiable information such as before and after measurements and percentage improvement. MAX 200 WORDS
CLOSING ARGUMENT:  Please give any other information, including third party testimonial regarding your project which you think would help convince the judges that this project (or program) should win this category. MAX 300 WORDS

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Patient Safety

BACKGROUND: Provide some background as to how the project originated e.g. what problem/ opportunity were you faced with. MAX 350 WORDS
MEASUREMENT: Describe what was required to address the aforementioned problem/ opportunity. Outline what your targets/ goals were. Also provide an overview of the team that was put together to undertake this. MAX 250 WORDS
ACTIVITY:  Outline the steps or stages of the project and how these were executed by the team. MAX 200 WORDS
RESULT:  Demonstrate the results of the project and how this improved patient safety. Present quantifiable information such as before and after measurements and percentage improvement. MAX 200 WORDS
CLOSING ARGUMENT:  Please give any other information, including third party testimonial regarding your project which you think would help convince the judges that this project (or program) should win this category. MAX 300 WORDS

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Talent Development

BACKGROUND:  Provide some background as to how the project originated e.g. what problem/ opportunity were you faced with. Provide details of any training needs analysis that was conducted. MAX 350 WORDS 
MEASUREMENT:  Describe what was required to address the aforementioned problem/ opportunity. Outline what your targets/ goals were whether any approach was outlined to correlate this program with better service. Also provide an overview of the team that was put together to undertake this and the percentage of staff this represented. MAX 250 WORDS
ACTIVITY:  Outline the steps or stages of the project and how these were executed by the team. MAX 200 WORDS
RESULT:  Demonstrate the results of the project and how this was beneficial for the staff (e.g. skill development, morale), as well as the benefits from the patient’s perspective and experience. Present quantifiable information such as before and after measurements and percentage improvement. MAX 200 WORDS
CLOSING ARGUMENT: Please give any other information, including third party testimonial regarding your project which you think would help convince the judges that this project (or program) should win this category. MAX 300 WORDS

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Most Improved Local Hospital

BACKGROUND: Provide some background to the areas in which the local hospital has improved e.g. what challenge/ opportunity were you faced with. Provide details of how the improvement was better for the patients. MAX 350 WORDS
MEASUREMENT: Describe what was required to address the aforementioned challenge/ opportunity. Outline what your targets/ goals were. Also provide the quantitative and/or qualitative results which lead you to say there were improvements. MAX 250 WORDS
ACTIVITY: Describe how the improvements are prevention oriented, and how well it will make the hospital better serve its patients and the community. MAX 200 WORDS
RESULT:  Demonstrate the results of the improvement including improving equipment maintenance and employee education. Present quantifiable information such as before and after measurements and percentage improvement. MAX 200 WORDS
CLOSING ARGUMENT: Please outline how sustainable the improvements are, and give any other information, including third party testimonial regarding your project which you think would help convince the judges that this project (or program) should win this category. MAX 300 WORDS